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Our Testimonials

See What our Customers are Saying!

If you buy an RV anywhere other than Collier, you’re doing yourself a disservice. Unlike some dealers I’ve heard about, they won’t forget about you right after you’ve signed the dotted line. We bought our Arctic Wolf 5th wheel last summer with Heidi Johns as our sales woman. She was fantastic every step of the way. Not at all pushy, very knowledgeable and patient with our needs. If you have anything go wrong with your RV, Angela Burgett in the service department will relentlessly work to resolve your problem. I simply cannot overstate her performance with helping us. We absolutely love our 5th wheel, but it did have a significant defect. Angela and Drew pulled out the stops to help us get the repairs we needed. When the repairs were finished, Joe Troutman hauled it back to our campsite. He could have just unloaded and said “See ya”. But he stayed with us, helped level it, and made sure all systems were operating properly before he departed. The people who staff Collier RV are top notch professionals and I couldn’t be happier with how we’ve been treated.
Mike
First time camper owners. Purchasing here was a great experience! It wasn't the first place we looked but it was the friendliest and most laid back. Todd was great at communicating through email with us prior to coming in. We scheduled to look at a few and he was very informative of the pros and cons of each camper and seemed to have a lot of knowledge about the background stories of the companies the campers came from. He never made us feel trapped or obligated to buy and there was never a pushy sales pitch. He was very flexible with our schedules and made sure everything went smoothly. He was definitely a pleasure to talk to and we loved seeing all the pictures and hearing all the hawk stories in his office. A walk through was scheduled with the service department and they took their time and went over everything with us. Even answered all of our questions and taught us first timers anything and everything they could think of that we would need to know. Financing was also a breeze. All the staff was super helpful and welcoming. We were planning on buying used but fell in love with a new one and Todd made it happen in our price range. Would definitely recommend purchasing here.
Erica
This is the second 5th wheel we bought from Collier…working with John Tessendorf is like working with a friend who is not out to take advantage of you like other dealerships I’ve been to like (GRV)……we had to bring the old one in from Texas and did everything via phone and it worked out great… Thanks John, you are an asset to your organization….
Ken
My wife and I would like to thank Collier RV for their exceptional customer service. We reside in Kansas and I was a little nervous when the camper my wife wanted was a few states away. Todd Johnson and the Collier RV team eased our nerves with the first phone call. When they learned that we lived out of state their team made a video and sent it to us so we could see every part of the trailer before making the trip to Illinois. Each and every staff member we came in contact with treated us as if we had been life long customers. They ensured that we were well taken care of and that our purchase met all of our expectations. Thanks Collier RV and team for helping us!
Keith
Got our Wolf Pup travel trailer last year from Collier RV. Staff was extremely help in answering our questions, even after the sale! The trailer has made taking our dog with us on vacation so easy. In December we took our trailer and dog to the Florida Keys, had such a wonderful time.
Joe
Hands down amazing service by Wes Griffith. We came in, told him we were not ready to buy yet, but wanted to look at options. He stayed late for us, showed us what we were interested in and was never pushy. We did go to other locations but the sales people were the ultimate turn off.. we knew to go back and purchase from Wes. Thank you for listening to our needs and being there when we were ready!
Jillian
Love this place! Never been to any RV dealership this great. Flew in from Florida to pick up our new RV. They picked us up from the airport... friendliest, kindness, and most importantly trust. They truly care! We had never experienced anything like this. Definitely the best people to work with, hands down.
The
We purchased our RV from Collier RV because they had the model we wanted. We have had it in for warranty service twice in the last 9 months. Kasey, the customer service rep, has done an outstanding job in keeping us apprised of what is being done, how it is being done and when the warranty work is set to be completed. Jay, the RV tech, did a fabulous job on fixing all the warranty items and got them done in a timely manner so we could continue on our planned journey. Our salesman Kevin always talks with us and always asks if he can help with anything. We know that we will travel hours from our residence to again purchase and/or get repair work done at Collier RV as it has been a great experience.
Jim
Collier's staff made the buying process very stress free. I was very happy with all the staff, even management! Everyone was kind and helpful, logical & upfront. Not the experience I've had with other dealers. I would highly recommend Collier RV.
M
We basically bought our used camper sight unseen. Heidi went out of her way to answer all of our questions and get us some extra pictures. Overall, it was an easy and pleasant experience to buy from Collier RV. Thank you, Heidi!
Kurt

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